Jelly Beat — Terms & Conditions

1General

Jelly Beat is an online betting platform serving users in Bangladesh and South Asia. These terms and conditions apply to all services, the website, mobile app, and any related offerings on the platform.

By registering on jelly beat, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any of the terms, please refrain from using the platform.

Jelly beat reserves the right to modify these Terms and Conditions at any time. Any changes will be announced on the website. Continued use of the platform following any changes will be considered acceptance of the updated terms.

2Eligibility & Registration

The following eligibility requirements must be met in order to open an account and place bets on jelly beat:

• You must be at least 18 years of age
• Online betting is not legally prohibited in your area of residence
• Only one account per person is permitted
• All information provided at registration must be accurate and truthful
• Cooperation with KYC verification is required

At the time of registration, you are required to provide your full name, date of birth, mobile number, and address. Providing false information may result in your account being closed at any time and your balance being forfeited.

3Account Security

Keeping your account password and login credentials secure is entirely your responsibility. jelly beat will never ask for your password by phone or message.

• Accounts may not be shared with or used by anyone else
• Use a strong password — at least 8 characters, including numbers and special symbols
• Avoid logging in over public Wi-Fi
• Report any suspicious activity to support immediately
• It is strongly recommended that you keep two-factor authentication enabled

Jelly beat is not liable for unauthorized access to your account if you have not followed proper security practices.

4Betting Rules

The following rules must be strictly observed when placing bets on jelly beat:

Once a bet is confirmed, it cannot be changed or cancelled, unless the Cash Out feature is active. jelly beat's decision on all betting outcomes is final.

5Payments & Withdrawals

All rules regarding deposits and withdrawals on jelly beat must be followed. Payment methods and limits are outlined below:

Your account must have completed verification (KYC) before withdrawals can be processed. Withdrawals must be made using the same method as your deposit — withdrawals via a different method are generally not accepted.

6Bonuses & Promotions

Jelly beat offers a variety of bonuses and promotions. Each bonus comes with its own terms, which will be communicated at the time the bonus is issued. General bonus rules:

• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first
• Welcome bonus wagering requirement is generally 8–15x
• If wagering is not completed within 30 days of receiving the bonus, the bonus will be forfeited
• The same bonus cannot be claimed more than once
• Bonus voucher codes can only be used once
• Jelly beat reserves the right to modify or discontinue any bonus at any time

If you attempt to withdraw without meeting the bonus requirements, the bonus balance will be forfeited and only your original deposit will be returned.

7Prohibited Activities

The following activities are strictly prohibited on jelly beat and will result in account closure and balance forfeiture:

• Participating in match fixing or manipulation of game results
• Placing bets using automated bots or software
• Claiming bonus benefits using multiple accounts
• Using another person's account or a third-party payment method
• Intentionally exploiting any technical glitch on the platform
• Money laundering or any other illegal financial activity
• Misconduct or threats toward staff

8Account Suspension & Closure

Jelly beat reserves the right to temporarily suspend or permanently close an account for the following reasons:

• Any violation of the terms and conditions
• Failure to provide verification details or submission of false information
• Suspicious financial transactions
• Court order or legal obligation
• Self-exclusion at the member's own request

Before closing an account, Jelly Beat will notify you by email or mobile and give you the opportunity to explain your position. However, in cases of fraud, the account may be closed without prior notice.

If you wish to close your account, please contact our support team. Any remaining balance will be refunded once pending bets are settled.

9Responsible Gaming

Jelly beat believes betting is entertainment, not addiction. We encourage our members to play responsibly, and offer a range of tools and features to support that:

• Set weekly or monthly deposit limits
• Temporarily suspending yourself from betting for a set period (Cooling Off)
• Permanent Self-Exclusion
• Full record of betting history and transaction costs at your fingertips

If you feel that betting is having a negative impact on your life, please contact our support team or Responsible Gaming View page.

10Privacy & Data Protection

Jelly beat takes the protection of your personal information extremely seriously. Our Privacy Policy Full details are available on the page. In brief:

• Your information is never sold to any third party
• All data is secured through SSL encryption
• Data is not shared unless required by law
• You may request deletion of your personal data

11Dispute Resolution

If you have a complaint about a bet outcome or a transaction, please contact our support team first. How to submit a complaint:

• Reach out via live chat for the fastest resolution
• Email us for details — you'll receive a response within 48 hours
• Save screenshots of your bets along with their reference numbers

Bet outcomes are determined based on jelly beat's internal records. If evidence of a technical error is found, the affected bet will be reviewed and reconsidered.

If a resolution cannot be reached between both parties, the dispute will be settled through third-party mediation. The final decision will be binding on both parties.

12Changes to Terms & Contact

Jelly Beat reserves the right to modify, add to, or cancel these terms and conditions at any time. For significant changes, members will be notified in advance by email or notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.